Please read each section carefully. If anything is unclear, contact our team before continuing to use the service.
Primary support
Email: admin@avoqra.app
Alternate email: sanketvshetty@shankulabs.com
Please include your registered email, company name, affected invoice or quotation number if applicable, and a short description of the issue.
Billing and subscription help
For payment, Razorpay subscription, invoice, refund, cancellation, or plan-change questions, contact support from the registered account email.
Security and privacy
For suspected account compromise, privacy requests, or sensitive security reports, email sanketvshetty@shankulabs.com with the subject line Avoqra Security.
Business hours
Support is handled by the Avoqra team. Critical production issues are prioritized first, followed by billing and product support.